Introduction

Welcome to Sunrise Theme. Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, use our themes, download products, contact support, or interact with our services.

By using sunrisetheme.com, you agree to the terms described in this Privacy Policy.

Information We Collect

We may collect different types of information depending on how you use our website and services.

Personal Information

We may collect personal information when you:

• Contact us through a form
• Purchase or download a theme
• Subscribe to updates or newsletters
• Request customer support
• Create an account, if available

This information may include:

• Name
• Email address
• Website URL
• Billing information
• Support request details
• Any message or file you submit to us

Non-Personal Information

We may also collect non-personal data automatically, such as:

• Browser type
• Device type
• IP address
• Operating system
• Pages visited
• Time spent on the website
• Referring website
• General location data

This information helps us improve website performance, security, and user experience.

How We Use Your Information

We use collected information to:

• Provide access to our themes and services
• Process purchases and downloads
• Respond to support requests
• Improve our website and products
• Send important updates about themes or services
• Prevent fraud, spam, and unauthorized access
• Maintain website security
• Analyze website traffic and user behavior
• Comply with legal obligations

We do not sell your personal information to third parties.

Cookies and Tracking Technologies

Sunrise Theme may use cookies and similar technologies to improve your browsing experience.

Cookies may help us:

• Remember user preferences
• Improve website speed and performance
• Analyze traffic
• Secure the website
• Understand how visitors use our pages

You can disable cookies through your browser settings. However, some parts of the website may not work properly if cookies are disabled.

Payment Information

If you purchase a theme or service from Sunrise Theme, payment may be processed through trusted third-party payment providers. We do not directly store complete credit card or payment details on our servers.

Payment providers may collect and process your information according to their own privacy policies.

Theme Downloads and License Information

When you download or purchase a theme, we may store information related to your order, license, email address, download history, and support eligibility. This helps us verify purchases, provide updates, and offer customer support.

Customer Support Data

When you contact us at support@sunrisetheme.com, we may collect your name, email address, website URL, issue details, screenshots, login details you voluntarily provide, and other information needed to solve your problem.

We recommend not sharing sensitive login credentials unless necessary. If login access is required for support, you should remove or change those credentials after the support task is completed.

Third-Party Services

We may use third-party tools and services for:

• Payment processing
• Analytics
• Email delivery
• Security protection
• Customer support
• Website hosting
• Spam prevention

These third-party services may collect limited information according to their own privacy policies. We only work with services that help us operate and improve Sunrise Theme.

Data Protection and Security

We take reasonable steps to protect your personal information from unauthorized access, misuse, loss, alteration, or disclosure.

Security measures may include:

• Secure server environments
• SSL encryption
• Limited access to personal data
• Malware and spam protection
• Regular website monitoring

However, no online platform can guarantee 100% security. You use our website and services at your own risk.

Email Communication

We may send emails related to:

• Theme updates
• Purchase confirmations
• Support replies
• Account notices
• Security alerts
• Product announcements
• Newsletter updates, if you subscribed

You can unsubscribe from promotional emails at any time. However, we may still send necessary transactional or support-related emails.

Data Retention

We keep your information only as long as needed for business, support, legal, tax, and security purposes.

Support emails, order records, and license information may be stored for future reference unless deletion is requested and legally allowed.

Your Privacy Rights

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

Sunrise Theme
Website: sunrisetheme.com
Email: support@sunrisetheme.com